How Myteria handles player, website, server, checkout, support, and security information.
Last updated: 19 June 2026
This policy applies to myteria.com, the Myteria Minecraft Network, shop.myteria.com, Discord support, checkout, and related player services.
Welcome to the Myteria Privacy Policy. This policy explains how Myteria collects, uses, stores, and shares information when you access myteria.com, the Myteria Minecraft server, the Myteria Shop, checkout pages, Discord support, and related community services. Myteria uses player and store information to operate the network, process purchases, deliver virtual items, provide support, prevent abuse, and keep the server safe.
Myteria means the Myteria Network, myteria.com, shop.myteria.com, and related community, support, and game services. User or you means anyone accessing or using Myteria services. Personal information means information that can identify or reasonably relate to a person or account, such as an email address, Minecraft account details, IP address, payment reference, Discord ID, or support message.
Myteria may collect information you provide directly, information created while using the server, and technical information needed to run the website or shop. This can include Minecraft username, UUID, selected platform, public avatar, Discord ID, support messages, cart contents, checkout state, transaction references, IP address, browser details, and server activity related to moderation or security.
When you join or use the Myteria Network, we may process gameplay-related data such as your Minecraft UUID, username, IP address, login history, permissions, rank status, punishment history, reports, bug submissions, player statistics, and game interactions. This helps us provide access to the server, run game systems, investigate issues, and enforce community rules.
When you purchase ranks, coins, cosmetics, bundles, or other digital items, checkout may be handled by Tebex and its payment partners. Tebex may collect information such as name, email address, billing details, country, postal code, payment method details, Minecraft username, and transaction information. Myteria may receive limited order information such as package name, transaction ID, payment status, Minecraft username, delivery status, and support notes.
Myteria does not store full card numbers, bank details, or full payment credentials on this website. Payment details are processed by Tebex and the payment provider shown during checkout. Myteria may use payment references, order IDs, basket IDs, transaction status, and fraud or dispute information to deliver purchases, investigate missing items, and respond to chargebacks or support requests.
Myteria websites may use cookies, browser storage, local storage, and similar technologies to remember selected Minecraft account details, cart contents, interface state, and basic checkout session details. You can clear this data through your browser settings, but doing so may reset saved preferences or require you to select your Minecraft account again.
Myteria uses collected information to provide access to the server, operate the website and shop, process and deliver purchases, validate checkout requests, provide technical support, improve server performance, prevent fraud, protect player accounts, investigate abuse, enforce rules, handle disputes, and comply with applicable legal obligations.
We may use request logs, player lookup attempts, checkout attempts, coupon attempts, IP address, browser information, approximate region, moderation evidence, and transaction status to detect spam, fraud, bot activity, unauthorized access, payment abuse, chargebacks, ban evasion, and threats to the stability of the network.
If you contact Myteria through official support channels, we may collect the information you provide, such as Minecraft username, Discord ID, email address if provided, order ID, screenshots, logs, and a description of the issue. This information is used to investigate missing purchases, wrong-account purchases, duplicate charges, delivery failures, account safety concerns, reports, and appeals.
If Myteria uses Discord account linking, support tickets, community roles, or verification features, we may process your Discord ID, Discord username, Minecraft username, linked account status, ticket messages, and related moderation notes. Discord also has its own privacy practices, and you should review Discord's policies when using their platform.
If Myteria enables voice chat, party communication, text moderation logs, or similar features, moderation-related records may be collected when needed to protect players and enforce community rules. Private communication settings, feature availability, and logging behavior may vary by game mode or test environment. Myteria does not ask players to share private payment details in chat or voice channels.
Myteria may share limited information with trusted services that help operate the network, including Tebex and payment processors for checkout, hosting and database providers for infrastructure, DDoS and security providers for protection, analytics or logging tools for stability, Discord for community support, and legal or compliance parties when required. We do not sell player personal information to advertisers.
Myteria keeps information only as long as reasonably needed for the reason it was collected, including purchase delivery, support, accounting, fraud prevention, server security, moderation, dispute handling, chargeback response, and legal obligations. Some payment, support, or enforcement records may need to be kept even after a ticket is closed or an account request is completed.
Myteria is a Minecraft server and community that may be used by players under 18. Players should ask a parent or guardian before buying anything online. Parents or guardians who believe a child has provided personal information to Myteria or made a purchase without permission should contact official Myteria support so the issue can be reviewed.
Myteria purchases may include ranks, in-game currency, cosmetics, bundles, and other virtual benefits. These purchases are digital items for use on the Myteria Network only. Purchase limitations, refund rules, delivery details, and account restrictions may also be explained in the Refund Policy, checkout page, product description, or Myteria rules.
Depending on where you live, you may have rights to request access to, correction of, deletion of, or restrictions on certain personal information. You can contact Myteria support to make a request. Some records cannot be deleted immediately if they are needed for payment disputes, chargebacks, fraud prevention, accounting, moderation, server safety, or legal requirements.
Myteria uses reasonable technical and organizational measures to protect information, including access controls, HTTPS, environment-separated secrets, backend validation, abuse monitoring, and secure infrastructure practices. No online service can guarantee perfect security, but we work to protect player and store information from unauthorized access or misuse.
Myteria services, hosting providers, payment partners, security services, and support tools may process information in different regions. Privacy laws may differ from your local jurisdiction. Where required, Myteria handles information in accordance with applicable privacy laws and the terms of the third-party services used to operate the network.
Myteria websites, shop, Discord, or support pages may link to third-party websites or services that are not operated by Myteria. We are not responsible for the content, security, or privacy practices of those third-party services. Review their policies before providing information to them.
Myteria may update this Privacy Policy from time to time to reflect changes to the shop, server, checkout flow, support process, legal requirements, or security practices. Updates will be posted on this page, and the updated date may be changed when the policy is revised.
Use discord.myteria.com for low-level support such as gameplay questions, bug reports, and general help. Use [email protected] for high-level support such as privacy requests, billing concerns, account safety, parent/guardian requests, or legal questions. Do not send full payment card numbers, passwords, or private security codes in support messages.
Myteria is not affiliated with, endorsed by, or approved by Mojang or Microsoft. Minecraft is a trademark of Microsoft Corporation. Purchases are for use on the Myteria Network and do not transfer ownership of Minecraft, Mojang, Microsoft, Tebex, or any third-party service.
By using Myteria services, you acknowledge this Privacy Policy. You may stop using the services or contact official Myteria support if you have questions about how your information is handled.
